Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners

AMPMGT807 Mapping and Delivery Guide
Manage change to organisational electronic technology systems

Version 1.0
Issue Date: May 2024


Qualification -
Unit of Competency AMPMGT807 - Manage change to organisational electronic technology systems
Description
Employability Skills
Learning Outcomes and Application This unit describes the skills and knowledge required to improve business outcomes through implementing the introduction or upgrade of advanced electronic technologies.This unit applies to leaders or managers whose role is to manage the introduction of advanced electronic technologies to enhance business practices.Leaders and managers should manage the implementation of advanced electronic technologies, such as those associated with electronic business (e-business) models; financial systems, information management systems, mobile and wireless technologies; and technologies relating to managing customer and regulatory requirements.Operational management in relation to introducing technologies to enhance business processes may involve complex judgements.This unit may relate to the business activities of a small to medium-sized organisation or to a significant unit of activity in a large organisation.No occupational licensing, legislative or certification requirements are known to apply to this unit at the time of publication.
Duration and Setting X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting.

Competency must be demonstrated through sustained performance over time, at an appropriate level of responsibility and authority, under typical operating and production conditions for the enterprise.

Assessment must ensure:

competence is consistently demonstrated over time, and over a range and variety of situations

access to required assessment facilities and resources.

Assessors must satisfy current standards for RTOs.
Prerequisites/co-requisites
Competency Field
Development and validation strategy and guide for assessors and learners Student Learning Resources Handouts
Activities 		Slides
PPT 		Assessment 1 Assessment 2 Assessment 3 Assessment 4
Elements of Competency Performance Criteria              
Element: Prepare organisational change management strategy for implementation of advanced electronic technologies
  • Analyse proposed changes in relation to current operational practices, infrastructure and strategic plans
  • Evaluate, cost and prioritise identified changes
  • Identify evaluate and manage risks associated with implementation
  • Develop implementation strategies, including change management and communication strategies
  • Engage, assemble and brief implementation team
       
Element: Manage implementation
  • Communicate implementation strategies to stakeholders and clarify timelines and accountabilities
  • Monitor, record and report implementation progress against planned milestones
  • Identify and manage potential risks through consultation with stakeholders and review of testing outcomes
  • Review and revise implementation strategy, as necessary
  • Finalise installation according to implementation strategy and organisational procedures
  • Identify and implement training programs requried to support new technologies
       
Element: Evaluate implementation outcomes
  • Review and evaluate implementation process
  • Debrief implementation team
  • Assess outcomes of implementation process against organisational requirements
  • Report project outcomes to key stakeholders
       
Element: Develop and implement ongoing management processes
  • Develop business processes required for ongoing electronic technology management
  • Implement business processes required for ongoing electronic technology management
       
Element: Prepare organisational change management strategy for implementation of advanced electronic technologies
  • Analyse proposed changes in relation to current operational practices, infrastructure and strategic plans
  • Evaluate, cost and prioritise identified changes
  • Identify evaluate and manage risks associated with implementation
  • Develop implementation strategies, including change management and communication strategies
  • Engage, assemble and brief implementation team
       
Element: Manage implementation
  • Communicate implementation strategies to stakeholders and clarify timelines and accountabilities
  • Monitor, record and report implementation progress against planned milestones
  • Identify and manage potential risks through consultation with stakeholders and review of testing outcomes
  • Review and revise implementation strategy, as necessary
  • Finalise installation according to implementation strategy and organisational procedures
  • Identify and implement training programs requried to support new technologies
       
Element: Evaluate implementation outcomes
  • Review and evaluate implementation process
  • Debrief implementation team
  • Assess outcomes of implementation process against organisational requirements
  • Report project outcomes to key stakeholders
       
Element: Develop and implement ongoing management processes
  • Develop business processes required for ongoing electronic technology management
  • Implement business processes required for ongoing electronic technology management
       


Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

Element

Performance criteria

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Prepare organisational change management strategy for implementation of advanced electronic technologies

1.1 Analyse proposed changes in relation to current operational practices, infrastructure and strategic plans

1.2 Evaluate, cost and prioritise identified changes

1.3 Identify evaluate and manage risks associated with implementation

1.4 Develop implementation strategies, including change management and communication strategies

1.5 Engage, assemble and brief implementation team

2. Manage implementation

2.1 Communicate implementation strategies to stakeholders and clarify timelines and accountabilities

2.2 Monitor, record and report implementation progress against planned milestones

2.3 Identify and manage potential risks through consultation with stakeholders and review of testing outcomes

2.4 Review and revise implementation strategy, as necessary

2.5 Finalise installation according to implementation strategy and organisational procedures

2.6 Identify and implement training programs requried to support new technologies

3. Evaluate implementation outcomes

3.1 Review and evaluate implementation process

3.2 Debrief implementation team

3.3 Assess outcomes of implementation process against organisational requirements

3.4 Report project outcomes to key stakeholders

4. Develop and implement ongoing management processes

4.1 Develop business processes required for ongoing electronic technology management

4.2 Implement business processes required for ongoing electronic technology management

The candidate must provide evidence of managing change to organisational electronic technology systems. Evidence must demonstrate the candidate's consistency of performance over time.

The candidate must demonstrate ability to:

apply change management theory

use effective communication and teamwork skills to consult with stakeholders and system users

apply planning and reporting skills

use problem-solving, initiative and enterprise skills to:

assess vulnerabilities in electronic technology proposals

manage risks

monitor stakeholder satisfaction

develop strategies to respond to system, personnel and technology problems

provide leadership in workplace health and safety practice and observance of ethical, legislative and good corporate governance requirements

apply technology skills to:

use appropriate technology to achieve system and business outcomes

use appropriate terminology

use high levels of accounting (mathematical), technological and e-commerce systems

assess advice relating to suitability and reliability of hardware and software

analyse and assess potential of new technology solutions to improve organisational outcomes

research and evaluate potential impact of a proposed electronic technology system

analyse, develop and implement plans for introducing an electronic technology system with minimal interruption to business processes

identify, analyse and address problems in a timely and effective manner

The candidate must demonstrate specialised and integrated technical and theoretical knowledge of:

business policies and procedures that impact on job role or function

change management theory

capabilities and limitations of infrastructure

business needs

facilities and infrastructure management

methods for assessing and analysing electronic technology proposals

planning techniques

quality measures and principles

relevant legislation, codes and regulations that affect business operations, especially in regard to workplace health and safety and environmental issues, Equal Employment Opportunity (EEO), industrial relations and anti-discrimination

written policies and internal procedures on electronic technology management and associated contractual documents

Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assignment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)

Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

Element

Performance criteria

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Prepare organisational change management strategy for implementation of advanced electronic technologies

1.1 Analyse proposed changes in relation to current operational practices, infrastructure and strategic plans

1.2 Evaluate, cost and prioritise identified changes

1.3 Identify evaluate and manage risks associated with implementation

1.4 Develop implementation strategies, including change management and communication strategies

1.5 Engage, assemble and brief implementation team

2. Manage implementation

2.1 Communicate implementation strategies to stakeholders and clarify timelines and accountabilities

2.2 Monitor, record and report implementation progress against planned milestones

2.3 Identify and manage potential risks through consultation with stakeholders and review of testing outcomes

2.4 Review and revise implementation strategy, as necessary

2.5 Finalise installation according to implementation strategy and organisational procedures

2.6 Identify and implement training programs requried to support new technologies

3. Evaluate implementation outcomes

3.1 Review and evaluate implementation process

3.2 Debrief implementation team

3.3 Assess outcomes of implementation process against organisational requirements

3.4 Report project outcomes to key stakeholders

4. Develop and implement ongoing management processes

4.1 Develop business processes required for ongoing electronic technology management

4.2 Implement business processes required for ongoing electronic technology management

Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
Analyse proposed changes in relation to current operational practices, infrastructure and strategic plans 
Evaluate, cost and prioritise identified changes 
Identify evaluate and manage risks associated with implementation 
Develop implementation strategies, including change management and communication strategies 
Engage, assemble and brief implementation team 
Communicate implementation strategies to stakeholders and clarify timelines and accountabilities 
Monitor, record and report implementation progress against planned milestones 
Identify and manage potential risks through consultation with stakeholders and review of testing outcomes 
Review and revise implementation strategy, as necessary 
Finalise installation according to implementation strategy and organisational procedures 
Identify and implement training programs requried to support new technologies 
Review and evaluate implementation process 
Debrief implementation team 
Assess outcomes of implementation process against organisational requirements 
Report project outcomes to key stakeholders 
Develop business processes required for ongoing electronic technology management 
Implement business processes required for ongoing electronic technology management 
Analyse proposed changes in relation to current operational practices, infrastructure and strategic plans 
Evaluate, cost and prioritise identified changes 
Identify evaluate and manage risks associated with implementation 
Develop implementation strategies, including change management and communication strategies 
Engage, assemble and brief implementation team 
Communicate implementation strategies to stakeholders and clarify timelines and accountabilities 
Monitor, record and report implementation progress against planned milestones 
Identify and manage potential risks through consultation with stakeholders and review of testing outcomes 
Review and revise implementation strategy, as necessary 
Finalise installation according to implementation strategy and organisational procedures 
Identify and implement training programs requried to support new technologies 
Review and evaluate implementation process 
Debrief implementation team 
Assess outcomes of implementation process against organisational requirements 
Report project outcomes to key stakeholders 
Develop business processes required for ongoing electronic technology management 
Implement business processes required for ongoing electronic technology management 

Forms

Assessment Cover Sheet

AMPMGT807 - Manage change to organisational electronic technology systems
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

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Result: Competent Not yet competent

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Assessment Record Sheet

AMPMGT807 - Manage change to organisational electronic technology systems

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

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Student signature:

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